:root {
  --bg: #f5efe9;
  --surface: rgba(255, 255, 255, 0.76);
  --surface-strong: #ffffff;
  --ink: #18111c;
  --muted: #6d5d69;
  --line: rgba(24, 17, 28, 0.09);
  --accent: #ff5c67;
  --accent-strong: #ff7e54;
  --success: #0d7a5f;
  --warning: #a85b00;
  --danger: #b02939;
  --shadow: 0 22px 70px rgba(39, 14, 21, 0.14);
  --radius-xl: 34px;
  --radius-lg: 24px;
  --radius-md: 16px;
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  font-family: "DM Sans", sans-serif;
  color: var(--ink);
  background:
    radial-gradient(circle at top left, rgba(255, 92, 103, 0.16), transparent 25%),
    radial-gradient(circle at bottom right, rgba(255, 126, 84, 0.18), transparent 24%),
    linear-gradient(180deg, #fff8f3 0%, #f7efe8 100%);
}

button,
input,
textarea,
select {
  font: inherit;
}

.hidden {
  display: none !important;
}

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  border: 0;
}

.admin-shell {
  display: grid;
  grid-template-columns: 360px 1fr;
  min-height: 100vh;
  gap: 18px;
  padding: 18px;
}

.intro-panel,
.workspace {
  border-radius: var(--radius-xl);
  border: 1px solid rgba(255, 255, 255, 0.88);
  box-shadow: var(--shadow);
  backdrop-filter: blur(20px);
}

.intro-panel {
  display: flex;
  flex-direction: column;
  gap: 22px;
  padding: 28px;
  color: #fff;
  background:
    linear-gradient(180deg, rgba(22, 14, 24, 0.9), rgba(42, 24, 31, 0.94)),
    linear-gradient(135deg, var(--accent), var(--accent-strong));
}

.brand-lockup {
  display: inline-flex;
  align-items: center;
  gap: 14px;
}

.brand-mark {
  display: grid;
  place-items: center;
  width: 50px;
  height: 50px;
  border-radius: 16px;
  color: #fff;
  font-family: "Space Grotesk", sans-serif;
  font-size: 1.2rem;
  font-weight: 700;
  background: linear-gradient(135deg, var(--accent), var(--accent-strong));
  box-shadow: 0 12px 26px rgba(255, 92, 103, 0.3);
}

.brand-lockup strong,
.workspace-header h2,
.panel-head h3 {
  display: block;
  font-family: "Space Grotesk", sans-serif;
}

.brand-lockup span,
.intro-copy,
.principles span,
.panel-head p,
.status-banner,
.identity-label {
  color: rgba(255, 255, 255, 0.74);
}

.eyebrow {
  margin: 0;
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.16em;
  color: #ffb5bc;
}

.intro-panel h1 {
  margin: 0;
  font-family: "Space Grotesk", sans-serif;
  font-size: clamp(2.4rem, 4vw, 3.8rem);
  line-height: 0.98;
  letter-spacing: -0.05em;
}

.intro-copy {
  margin: 0;
  line-height: 1.7;
}

.principles {
  display: grid;
  gap: 12px;
}

.principles article {
  padding: 18px;
  border-radius: var(--radius-md);
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.08);
}

.principles strong {
  display: block;
  margin-bottom: 8px;
}

.workspace {
  padding: 24px;
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.86), rgba(255, 248, 243, 0.78));
}

.workspace-header,
.panel-head-row,
.identity-strip,
.button-row,
.header-actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.workspace-header {
  margin-bottom: 16px;
}

.workspace-header h2 {
  margin: 4px 0 0;
  font-size: clamp(1.8rem, 3vw, 2.6rem);
}

.primary-button,
.outline-button {
  min-height: 48px;
  padding: 0 18px;
  border-radius: 999px;
  border: 1px solid transparent;
  font-weight: 700;
  cursor: pointer;
}

.primary-button {
  color: #fff;
  background: linear-gradient(135deg, var(--accent), var(--accent-strong));
  box-shadow: 0 16px 32px rgba(255, 92, 103, 0.22);
}

.outline-button {
  color: var(--ink);
  background: rgba(255, 255, 255, 0.8);
  border-color: var(--line);
}

.status-banner,
.panel,
.stat-card {
  border-radius: var(--radius-lg);
  border: 1px solid rgba(24, 17, 28, 0.08);
  background: rgba(255, 255, 255, 0.86);
}

.status-banner {
  margin-bottom: 18px;
  padding: 14px 18px;
  color: var(--muted);
}

.panel-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 16px;
}

.panel,
.dashboard {
  display: grid;
  gap: 18px;
}

.panel {
  padding: 22px;
}

.panel-head h3 {
  margin: 0 0 8px;
  font-size: 1.3rem;
}

.panel-head p,
.queue-table td p {
  margin: 0;
  color: var(--muted);
}

.stacked-form {
  display: grid;
  gap: 14px;
}

.stacked-form label {
  display: grid;
  gap: 8px;
}

.stacked-form span {
  font-size: 0.92rem;
  font-weight: 700;
}

.stacked-form input,
.stacked-form textarea,
.queue-filters input,
.queue-filters select {
  width: 100%;
  padding: 14px 16px;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: #fff;
  color: var(--ink);
}

.dashboard {
  margin-top: 18px;
}

.identity-strip {
  padding: 20px 22px;
  border-radius: var(--radius-lg);
  background: linear-gradient(135deg, #1f1521, #37222d);
  color: #fff;
}

.identity-label {
  margin: 0 0 6px;
  color: rgba(255, 255, 255, 0.68);
}

.identity-strip strong {
  font-size: 1.2rem;
}

.session-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.meta-pill {
  padding: 10px 12px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.1);
  font-size: 0.88rem;
}

.stats-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 14px;
}

.stat-card {
  padding: 18px;
}

.stat-card span {
  display: block;
  margin-bottom: 10px;
  color: var(--muted);
}

.stat-card strong {
  font-family: "Space Grotesk", sans-serif;
  font-size: clamp(1.8rem, 3vw, 2.6rem);
}

.queue-panel {
  padding: 22px;
}

.queue-filters {
  display: flex;
  gap: 10px;
}

.table-wrap {
  overflow-x: auto;
}

.queue-table {
  width: 100%;
  border-collapse: collapse;
}

.queue-table th,
.queue-table td {
  padding: 14px 10px;
  text-align: left;
  border-bottom: 1px solid rgba(24, 17, 28, 0.08);
  vertical-align: top;
}

.queue-table th {
  font-size: 0.82rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--muted);
}

.queue-table td strong {
  display: block;
  margin-bottom: 6px;
}

.queue-table td small {
  color: var(--muted);
}

.queue-table td p {
  margin-top: 8px;
  line-height: 1.5;
}

.badge-row,
.action-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.badge,
.action-chip {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 34px;
  padding: 0 12px;
  border-radius: 999px;
}

.badge {
  font-size: 0.82rem;
  font-weight: 700;
  background: rgba(24, 17, 28, 0.06);
}

.badge.ai {
  color: var(--danger);
  background: rgba(176, 41, 57, 0.1);
}

.badge.critical {
  color: var(--warning);
  background: rgba(168, 91, 0, 0.1);
}

.badge.resolved {
  color: var(--success);
  background: rgba(13, 122, 95, 0.12);
}

.action-chip {
  border: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.92);
  cursor: pointer;
}

.action-chip.primary {
  color: #fff;
  border-color: transparent;
  background: linear-gradient(135deg, var(--accent), var(--accent-strong));
}

.empty-state {
  padding: 18px;
  border-radius: var(--radius-md);
  color: var(--muted);
  background: rgba(24, 17, 28, 0.04);
}

@media (max-width: 1120px) {
  .admin-shell {
    grid-template-columns: 1fr;
  }

  .panel-grid,
  .stats-grid {
    grid-template-columns: 1fr;
  }

  .panel-head-row,
  .workspace-header,
  .identity-strip {
    flex-direction: column;
    align-items: flex-start;
  }

  .queue-filters {
    width: 100%;
    flex-direction: column;
  }
}

@media (max-width: 720px) {
  .admin-shell {
    padding: 10px;
  }

  .intro-panel,
  .workspace {
    padding: 18px;
    border-radius: 24px;
  }

  .header-actions,
  .button-row {
    width: 100%;
    flex-direction: column;
  }

  .primary-button,
  .outline-button {
    width: 100%;
  }
}